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ianholt
Average Member

United Kingdom
750 Posts

Posted - 15 June 2011 :  21:22:20  Show Profile
Can anybody help me.
When I go in to the printer controls on my lap top and click to check ink levels it gets up to 12% then says 'unable to establish two - way communication with device'

Edited by - ianholt on 15 June 2011 21:23:31

ianholt
Average Member

United Kingdom
750 Posts

Posted - 15 June 2011 :  21:25:05  Show Profile
Oh, it is a Hp deskjet 3050 WiFi thing
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admin
Forum Admin

United Kingdom
1189 Posts

Posted - 20 June 2011 :  22:04:24  Show Profile  Visit admin's Homepage
Did you try my suggestions Ian?
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ianholt
Average Member

United Kingdom
750 Posts

Posted - 21 June 2011 :  06:34:01  Show Profile
We uninstalled it all and then started from scratch but still no good.
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grasshopper
Senior Member

1652 Posts

Posted - 21 June 2011 :  07:37:16  Show Profile
Is your Bluetooth facility turned on, on both devices?
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admin
Forum Admin

United Kingdom
1189 Posts

Posted - 21 June 2011 :  09:24:11  Show Profile  Visit admin's Homepage
you'll need the HP Scrubber utility to remove all drivers completely....

Drop them both in and I will sort it for you :)
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grasshopper
Senior Member

1652 Posts

Posted - 21 June 2011 :  12:38:07  Show Profile
So how did the brown sauce get into the equation?
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ianholt
Average Member

United Kingdom
750 Posts

Posted - 24 June 2011 :  06:31:27  Show Profile
The Hp got in there because Claire was eating a double bacon, sausage and mars bar butty close by. Well, she is pregnant!
Thanks Chris, I will try to drop it off at some point.
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